For credit card and PayPal payments, the license/subscription is dispatched to your email within a couple of minutes (max. What do I do?ĭelivery time depends on the payment method. I have purchased Xeoma but didn’t get the license. If for some reasons it doesn’t help, please contact us – we’ll do our best to help!ĩ. What do I do now?įirst of all, try the ‘Self-help on activation issues’ help page, the ‘Get information on licenses…’ section. Lite licenses can be summarized only with Lite licenses (4 cams maximum).Ĩ. ![]() Standard and Pro licenses can be summarized with one another. You will be able to use as many cameras as all of your activated licenses allow in total. You can add unlimited number of licenses. Can I do that? I’m afraid that my first license will get lost. If you need continued testing, you can contact us to get a demo license for testing.ħ. See example in our article ‘What is Xeoma’s module?’ You will get the number of cameras you need to buy a license for. Use trial version to build chain(s) to meet your demands, count how many cameras are there in use. It depends on how many cameras you are going to use. How many cameras do I need to buy Xeoma license for? Each license (Standard and Pro) has 1 year of free updates period (you can purchase licenses with 1, 3 or 10 years), after that period is over, you’ll be able to purchase renewal license to continue updating Xeoma or use your license without updating forever. Once you buy Xeoma license for any amount of cameras, you get your version upgraded to the Standard edition and can use it as long as you want and/or need to. Standard license for Xeoma Video Surveillance Software isn’t limited in time. Xeoma Lite licenses are cumulated only with Lite licenses (maximum 4 cameras).ĥ. Xeoma Standard and Pro licenses summarize. It’s easy: simply activate the new license on the server you’d like to add it to, “over” the licenses already in use, in the same way you did for the previous licenses (in Xeoma’s Main menu or through console, or through config files or web interface for Xeoma Pro Your Cloud). How can I add a new license to the ones I’m already using? Visit this page to learn more on license use and purchase conditionsĤ. Concerning the technical support it isn’t limited in time and is free of charge. Please note that free updates of the program are included for the first 12 months since the license purchase date. Xeoma Starter, Lite, Standard and Pro are perpetual. Yes, you can buy the software and use it without paying every year. Is it possible to buy software and use it forever without having to pay every year? Are there any fees for technical support? See the Support page.Įxceptions: Xeoma Starter (use the Free edition to have functionality similar to Xeoma Starter) and Xeoma Lite (use the Trial version of Xeoma Lite)ģ. A demo license can be requested from our website, in pages dedicated to Xeoma modes or Xeoma features. Received as a reward for taking part in special offers from Xeoma. ![]() Purchased from our Buy page or from our resellers Ģ. Xeoma licenses can be acquired in the following ways:ġ. Read more about editions here and see details on activation in the User Manual or in the ‘Activation’ section of this F.A.Q. By default it runs as the Trial mode where you can try nearly all of Xeoma features, and you can switch it to a commercial edition – Xeoma Pro, Xeoma Standard, Xeoma Lite or Xeoma Starter – by activating a corresponding license. The downloaded Xeoma can work in any of the editions. Do I get Xeoma Pro / Xeoma Standard / Xeoma Lite / Xeoma Starter then? I downloaded Xeoma from the Download page but it was launched in the Trial mode. Frequently Asked Questions about Xeoma software
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